- Technical support
- The developer, with your message and nothing attached from your account.
- Billing or subscription
- The same inbox. Stripe holds the payment record, so include the email the account is under.
- Feature request
- Logged against the roadmap whether or not it ships, and you get told which.
- General feedback
- Read in full. This is the channel that actually changes the product.
- Something else
- The same inbox. Nothing is filtered out before a human sees it.
LynxTrades is built and supported by one person, so that is the honest window rather than a number chosen to look good.